Privacy Policy - Chelmsford Web Studio

We take general data protection very seriously

This website privacy policy describes how Chelmsford Web Studio’s website protects and makes use of the information you submit when you use this website. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This website privacy policy is updated from time to time and was updated on 22/02/2018.

If you have any questions about this policy, please email us today


We gather and use certain information about our users in order to provide a high-quality, secure service and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present useful, relevant information to them.


What data do we collect?

We collect the following information:

  • Name
  • Phone number
  • Email address
  • Website usage data
  • Other information relevant to client enquiries
  • How do we use the data we collect?
  • Collecting this data helps us understand what you are looking for from Chelmsford Web Studio, enabling us to improve the services we offer.


We may use your data to:

  • Improve services we provide.
  • Contact you in response to a specific enquiry.
  • Customise the website to suit you.
  • Send you promotional emails about services, offers and guidance/advice.
  • Call you about our services and offers, or for a free consultation.
  • Contact you via email, telephone or mail for market research reasons.
  • What are Cookies and how do we use them?
  • What is a cookie?
  • A cookie is a small file which is stored on your computer. It enables our website to identify your computer while you view the pages on our website.

Cookies enable us to see information on how many visitors use the website and what pages they are visiting. They also allow websites to store your preferences in order to present the relevant content and functionality specific to you.


How do we use cookies?

We use google analytics to analyse our web traffic. This data can help us improve the website structure, content and functions, and design. A cookie also lets us identify whether you are signed in to our website and test content on our website. It can also recognise returning visitors to our website, which will allow us to show you relevant content, or provide elements and features that you have previously used.

Cookies do not provide us with access to your computer or any information about you, other than what you wish to share with us when submitting a form on the website or search through our website.


Controlling cookies

Within any browser, you have the rights to change your web browser’s cookie settings to determine how our website uses cookies.

You should set your web browser to refuse cookies if you do not want our website to store cookies on your computer or mobile device. Please note that if you refuse cookies, it may affect how our website functions, as some pages, may become unavailable to you.

Our website will issue cookies when you visit it unless you have changed your browser to refuse these cookies. If you would like to know more about cookies and how they are used, visit All About Cookies.


How do we control information about you?

The General Data Protection Regulation (GDPR)
New GDPR rules state that customers have the right to access any personal information held about them by any website or business. We will be obliged to delete your data securely if you decide to stop using our services and request the right to be forgotten.

In order to gain data consent from customers, businesses will have to use clear positive opt-in tick boxes, rather than a potentially misleading opt-out box that’s commonly used now.

To be clear, as of 25th May 2018 businesses will no longer use misleading opt-out tick boxes and will have to use clear opt-in tick boxes.

When submitting a form with your details on our website, you will now see a tick box allowing you to opt-in to receive services, offers and advice from us by email or telephone.

If you have opted in and agreed that we can use your information, you have the rights to change your mind, by contacting us via our email address: hello@chelmsfordwebstudio.co.uk

We will never distribute or sell your personal information to third parties, unless you have authorised it or if the law requires us to do so.

All of your personal information is processed and stored under our data protection policy, in line with the Data Protection Act 1998.


Security

Your information is always held securely. We have implemented strong physical and electronic security safeguards to prevent unauthorised disclosure or access to your information,

As stated in the section above, we also follow procedures to ensure we work with your personal data in line with the Data Protection Act 1998.

Links from our site
Our website contains links to other websites and generating high-quality backlinks from other websites are crucial. However, please note that we have no control of the websites outside of chelmsfordwebstudio.co.uk, and If you provide information to a website to which we link to, we are not responsible for its protection and privacy. Please, always be wary when submitting data to other websites and we suggest that you read their privacy policy.


Joe has been incredibly helpful and efficient from the very first time I spoke to him. Totally committed to the customer, very professional.

John Simms, Johnsimms.co.uk

Having never set a website up before I needed some support and contacted Joe. I was very pleased with how easy the whole process was working with Joe. We now have a great looking interactive website that is very user-friendly. Nothing was a problem for Joe and he was always happy to make any changes that we required. Great service and now a great website.

Gareth Powell, Contar Resins.

Joe re-vamped our old website and produced a much more modern and easy-to-navigate version. He listened to our requirements and tailored the new website to meet them. Many thanks also to Joe’s colleague, Emma Wardall, who advised us on the new GDPR regulations and produced various forms for us accordingly. Joe is clearly committed to his customers and we feel confident that he will provide us with an excellent ongoing support service. Many thanks Joe.

Margaret Wade, Friends of Wallace Kennels

Joe built our website from scratch for a new business we started. He listened to our ideas and made our scrapbook sketches into a professional and unique website. Nothing was to much trouble, his attention to detail and creative ideas is what made him stand out from the rest.

Chris Marriott, Picmee

Total Protection is very pleased with the website produced by Joe. We were looking for a fresh and modernised version of our previous website and he has done a fantastic job with achieving this. I have already received positive feedback from some of our clients regarding the new look. I would recommend Joe to any company looking for assistance with a new or improved website.

Emma Thompson, Total Protection

The entire experience working with Joe has been excellent. Joe is talented, creative, responsive and incredibly organised. He transformed our website into exactly what we needed and did it on time and on budget. We are looking forward to continuing to work with Joe in the future as part of our creative team.

Julie Francis, benbendesign.co.uk

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