We take general data protection very seriously
If you have any questions about this policy, please email us today
We gather and use certain information about our users in order to provide a high-quality, secure service and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present useful, relevant information to them.
What data do we collect?
We collect the following information:
- Phone number
- Email address
- Website usage data
- Other information relevant to client enquiries
- How do we use the data we collect?
- Collecting this data helps us understand what you are looking for from Chelmsford Web Studio, enabling us to improve the services we offer.
We may use your data to:
- Improve services we provide.
- Contact you in response to a specific enquiry.
- Customise the website to suit you.
- Send you promotional emails about services, offers and guidance/advice.
- Call you about our services and offers, or for a free consultation.
- Contact you via email, telephone or mail for market research reasons.
- What are Cookies and how do we use them?
- What is a cookie?
- A cookie is a small file which is stored on your computer. It enables our website to identify your computer while you view the pages on our website.
Cookies enable us to see information on how many visitors use the website and what pages they are visiting. They also allow websites to store your preferences in order to present the relevant content and functionality specific to you.
We use google analytics to analyse our web traffic. This data can help us improve the website structure, content and functions, and design. A cookie also lets us identify whether you are signed in to our website and test content on our website. It can also recognise returning visitors to our website, which will allow us to show you relevant content, or provide elements and features that you have previously used.
Cookies do not provide us with access to your computer or any information about you, other than what you wish to share with us when submitting a form on the website or search through our website.
Our website will issue cookies when you visit it unless you have changed your browser to refuse these cookies. If you would like to know more about cookies and how they are used, visit All About Cookies.
How do we control information about you?
The General Data Protection Regulation (GDPR)
New GDPR rules state that customers have the right to access any personal information held about them by any website or business. We will be obliged to delete your data securely if you decide to stop using our services and request the right to be forgotten.
In order to gain data consent from customers, businesses will have to use clear positive opt-in tick boxes, rather than a potentially misleading opt-out box that’s commonly used now.
To be clear, as of 25th May 2018 businesses will no longer use misleading opt-out tick boxes and will have to use clear opt-in tick boxes.
When submitting a form with your details on our website, you will now see a tick box allowing you to opt-in to receive services, offers and advice from us by email or telephone.
If you have opted in and agreed that we can use your information, you have the rights to change your mind, by contacting us via our email address: firstname.lastname@example.org
We will never distribute or sell your personal information to third parties, unless you have authorised it or if the law requires us to do so.
All of your personal information is processed and stored under our data protection policy, in line with the Data Protection Act 1998.
Your information is always held securely. We have implemented strong physical and electronic security safeguards to prevent unauthorised disclosure or access to your information,
As stated in the section above, we also follow procedures to ensure we work with your personal data in line with the Data Protection Act 1998.
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